Understanding your options under the Trust in Real Estate Services Act (TRESA) helps you make confident, informed decisions — whether you’re buying, selling, or leasing residential or commercial property.
TRESA · Phase Two
Working with a Real Estate Agent: Things You Need to Know
Understanding your options under the Trust in Real Estate Services Act (TRESA) helps you make confident, informed decisions — whether you’re buying, selling, or leasing residential or commercial property.
Who regulates real estate in Ontario?
The Real Estate Council of Ontario (RECO) oversees agents and brokerages, ensuring professionalism and protecting consumers.
TRESA (Phase Two), effective December 1, 2023, modernizes how REALTORS® work with clients and outlines your rights and options.
RECO
The Real Estate Council of Ontario regulates agents and brokerages and educates consumers.
TRESA (Phase Two)
The Trust in Real Estate Services Act modernizes how REALTORS® do business. Phase Two effective Dec 1, 2023.
Your Guide
This page simplifies consumer options and duties when working with a real estate agent in Ontario.
Your Options When Working With an Agent
Client Relationship
- You sign a written Representation Agreement
- You receive advice, strategy, and full professional guidance
- Your REALTOR® owes you loyalty, confidentiality, and disclosure
Self-Represented Party (SRP)
- No representation agreement is signed
- You act independently — REALTORS® can only offer limited help
- No advocacy, advice, or fiduciary duties apply
Why Work With a REALTOR®
For Sellers and Landlords
- Market insight and strategic pricing
- Professional marketing materials and virtual tours
- Pre-screened buyers or tenants
- Skilled negotiation and offer management
For Buyers and Tenants
- Guidance with financing and pre-approvals
- Local market and property insights
- Research on zoning, permitted uses, and due diligence
- Support in multiple-offer or competitive situations
My Professional Duties to You
When you choose to work with me, I’m committed to:
- Acting with undivided loyalty to your interests
- Providing full disclosure of all relevant information
- Maintaining strict confidentiality
- Avoiding and managing conflicts of interest transparently
If You Represent Yourself
You take on all responsibility for documentation, timelines, and negotiations — without the benefit of professional advocacy. Real estate transactions, whether residential or commercial, involve complex paperwork and market strategy, so having representation can make a significant difference.
Representation scenarios (illustrated)
Designated Representation
Under TRESA, each client within the same brokerage can have their own designated representative. This means a buyer and seller (or landlord and tenant) can complete a transaction through the same brokerage without multiple representation, keeping both parties properly represented.
Multiple Representation (Under Designated Model)
Multiple representation is only permitted with informed, written consent from all clients. Consider independent legal advice before agreeing. If agreed, the brokerage/agent must treat all clients objectively and impartially.
Resources for you
Please visit the official websites of RECO, CREA, OREA for updated information.
Want to understand more ?
Ved Bhat REALTOR®
Royal LePage NRC Realty, Brokerage
Contact Me
Cell: 365.855.6477
Office: 905.892.0222
ved@royallepage.ca
Head Office
#1-1815 Merrittville Hywy
Fonthill, ON, L2V 5P3
